GENERAL TERMS AND CONDITIONS

These general terms and conditions are offered to you by NAAZ collection, located at Hantje de Jongstraat 22, 3067 AB ROTTERDAM.

Table of Contents

Article 1 Identity of the entrepreneur
Article 2 Definitions of the entrepreneur
Article 3 Applicability
Article 4 The agreement
Article 5 Right of withdrawal
Article 6 The price
Article 7 Delivery and execution
Article 8 Performance of the agreement
Article 9 Cancellation
Article 10 Payment
Article 11 Right of ownership and right of retention
Article 12 Suspension and dissolution
Article 13 Force majeure
Article 14 Complaints
Article 15 Liability
Article 16 Privacy statement
Article 17 Disputes
Article 18 Applicable law
ARTICLE 1. IDENTITY OF THE ENTREPRENEUR

NAAZ collection, Hantje de Jongstraat 22, 3067 AB ROTTERDAM, Netherlands
Phone number: +31 6 17 23 03 92
Email address: info@naazcollection.nl
Chamber of Commerce number: 77796381
VAT identification number: NL003242119B57

ARTICLE 2. DEFINITIONS

In these terms and conditions, the following definitions apply:

1. Additional agreement: an agreement under which the consumer acquires products from the entrepreneur in connection with an agreement, or a distance agreement, and these items are delivered by the entrepreneur;
2. Entrepreneur: the general partnership (V.O.F.) named NAAZ collection, registered in the Trade Register of the Chamber of Commerce under number 77796381;
3. Consumer: any natural person who is not acting for purposes related to their trade, business, craft or profession;
4. Agreement: any agreement or arrangement to that effect concluded between the entrepreneur and the consumer, as well as the delivery of goods by the entrepreneur at the request or acceptance of the consumer;
5. Distance agreement: an agreement concluded between the entrepreneur and the consumer within the framework of an organized system for distance sales of goods, whereby, up to and including the conclusion of the agreement, exclusively or partly one or more remote communication techniques are used;
6. Remote communication technique: a means that can be used for concluding an agreement without the consumer and entrepreneur having to be in the same room at the same time.

ARTICLE 3. APPLICABILITY

3.1 These general terms and conditions apply to every offer made by the entrepreneur and to every concluded agreement, or concluded distance agreement, between the entrepreneur and the consumer. 3.2 These general terms and conditions also apply to all future agreements;
3.3 Before the agreement, or distance agreement, is concluded, the content of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, the entrepreneur will, before the distance agreement is concluded, indicate how the general terms and conditions can be inspected at the entrepreneur's premises and that they will be sent free of charge at the consumer's request;
3.4 If the distance agreement is concluded electronically, notwithstanding paragraph 3 and before the distance agreement is concluded, the text of these general terms and conditions can be made available to the consumer electronically in such a way that it can be easily stored by the consumer on a durable data carrier;
3.5 If at any time a provision of these general terms and conditions is void, voidable or inapplicable, this shall not affect the remaining provisions of these general terms and conditions. The provision that is void, voidable or inapplicable will be replaced by the parties with a new provision that approaches the original intention as closely as possible in economic terms;
3.6 The entrepreneur reserves the right to amend and/or supplement these general terms and conditions at any time;
3.7 Accepting an offer or placing an order implies that the consumer accepts the applicability of these general terms and conditions;
3.8 The applicability of the entrepreneur's general terms and conditions is hereby explicitly rejected by the consumer.

ARTICLE 4. THE AGREEMENT

4.1 The agreement is concluded at the moment the consumer accepts the offer and fulfills the conditions set therein;
4.2 If the offer has been accepted electronically, the entrepreneur will immediately confirm receipt of the acceptance electronically;
4.3 Defects or ambiguities in offers or order confirmations cannot lead to an obligation of the entrepreneur that deviates from the actual intention, nor is the entrepreneur liable for any damage caused by the aforementioned factors.

ARTICLE 5. RIGHT OF WITHDRAWAL

5.1 After the conclusion of the agreement, the consumer has a 7-day cooling-off period to return the purchase without obligation. In that case, the consumer must return the purchase undamaged and unused in the original packaging;
5.2 If the purchase has been returned undamaged, unused and in the original packaging, the consumer is entitled to a refund of the purchase price. The refund will be made in the same way as the payment;
5.3 For agreements concluded at a distance via the website: *, the consumer has a 7-day cooling-off period to return the purchase without obligation. In that case, the consumer must return the purchase undamaged and unused in the original packaging.

5.4 The cooling-off period mentioned in paragraph 3 starts on the day after the consumer has received the product;
5.5 For the loan or rental of the evening dress, the dress must be returned within the 7-day period. If this does not happen, the deposit will be forfeited and the costs will be recovered from the consumer.  

5.6 The return costs are for the account of the consumer.

ARTICLE 6. THE PRICE

6.1 The prices stated in the product offer include 21% VAT;
6.2 The stated prices do not include shipping costs, unless otherwise indicated, exclude any other government levies, as well as being free of insurance, transport, and packaging costs;
6.3 All prices are subject to change.

ARTICLE 7. DELIVERY AND EXECUTION

7.1 The entrepreneur acts diligently in executing the product order;
7.2 The address provided by the consumer to the entrepreneur serves as the place of delivery;
7.3 The delivery period commences after receipt of payment, unless otherwise agreed;
7.4 The stated delivery period assumes that there are no impediments for the entrepreneur;
7.5 The consumer is obliged to take delivery of the products when the entrepreneur delivers them;
7.6 The entrepreneur is not liable for any damage in connection with the transport and delivery of the products;
7.7 Transport and delivery of the products will be carried out by PostNL.

ARTICLE 8. PERFORMANCE OF THE AGREEMENT

8.1 The entrepreneur ensures that the product complies with the agreement, the stated specifications, and the reasonable requirements of soundness;
8.2 The entrepreneur will execute the accepted order as quickly as possible, but no later than within 15 days, unless a different agreement has been reached.

ARTICLE 9. CANCELLATION
In case of whole or partial cancellation of the order by the consumer, the consumer is obliged to reimburse the entrepreneur for reasonably incurred expenses in connection with the execution of this order.

ARTICLE 10. PAYMENT
10.1 Unless otherwise stipulated in the agreement or additional conditions, the amounts owed by the consumer must be paid within 7 days after the start of the cooling-off period, or in the absence of a cooling-off period, within 7 days after the conclusion of the agreement;
10.2 If the consumer fails to meet his payment obligation(s) on time, after being notified by the entrepreneur of the late payment and given a period of 14 days to still meet his payment obligation(s), and payment is not made within the aforementioned period, he will owe statutory interest on the outstanding amount, and the entrepreneur is entitled to charge him for extrajudicial collection costs incurred.

ARTICLE 11. RIGHT OF OWNERSHIP AND RIGHT OF RETENTION
11.1 The products delivered by the entrepreneur remain the exclusive property of the entrepreneur until the consumer has paid in full;
11.2 The consumer is not authorized to transfer, process or incorporate into other objects the goods subject to retention of title that have not yet been fully paid for;
11.3 If the consumer acts contrary to the provisions of the second paragraph, the entrepreneur will impose a proportional penalty;
11.4 As long as the ownership of the products from the entrepreneur has not yet been transferred to the consumer, the consumer is obliged to store these products with due care and separately from other items as recognizable property of the entrepreneur.

ARTICLE 12. SUSPENSION AND DISSOLUTION
12.1 The right to suspend or dissolve the agreement arises if the consumer fails to fulfill an obligation from the agreement, or fulfills it incompletely, or is presumably unable to fulfill it;
12.2 The entrepreneur is authorized to dissolve the agreement without judicial intervention and without notice of default if the consumer is declared bankrupt or is in a state of suspension of payments.

ARTICLE 13. FORCE MAJEURE
13.1 An obligation from the agreement can be suspended if parties cannot fulfill the obligations from the agreement, or cannot fulfill them on time or properly, due to force majeure ex art. 6:75 BW;
13.2 If a case as mentioned in the first paragraph occurs, the parties will inform each other in writing.

ARTICLE 14. COMPLAINTS
14.1 Complaints regarding the delivered products must be submitted to the entrepreneur fully and clearly described within a reasonable time, at the latest 6 months after delivery;
14.2 The complaint will be answered within a period of 14 days at the latest.

ARTICLE 15. PRIVACY STATEMENT
15.1 The entrepreneur respects personal data and ensures that the personal information provided to the entrepreneur is treated confidentially.
15.2 Personal data refers to all information about a person. Data that indirectly says something about a person is also personal data. The following implements the information obligation laid down in the GDPR to the data subject(s) whose personal data the entrepreneur processes;
15.3 The entrepreneur is authorized to use the personal data for the fulfillment of the agreement;
15.4 The processed personal data will not be stored longer than necessary;
15.5 On the website(s): * buttons and/or links are included to promote or share web pages on social (media) networks or third-party websites, such as Instagram, Snapchat or Facebook. The entrepreneur does not supervise and is not responsible for the processing of personal data by and through such third parties. The use of these media is therefore at your own risk. Before using these third-party services, it is advisable to first read the privacy statement of those third parties;
15.6 The entrepreneur has the right to change the content of this privacy statement at any time without prior notice.

ARTICLE 16. DISPUTES
Any dispute between the entrepreneur and the consumer will, in deviation from the legal rules for the jurisdiction of the civil court, if the court is competent, be settled by the District Court of North Holland.

ARTICLE 17. APPLICABLE LAW
Dutch law applies exclusively to every agreement between the entrepreneur and the consumer